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Current Articles
 Fair Use Policy - Unlimited Calling Does Not Mean Unlimited Calling Technology | Avad Technology | Monday, February 20, 2012 If one of the reasons you are considering VoIP for your business is because the VoIP Provider offers Unlimited Calling, you need to pay close attention to the fine print.Most VoIP phone service provider has a clause in their service agreement called a Fair Use Policy or FUP. Before accepting ser... Can VoIP Be As Reliable As Traditional Phone Service? Technology | Avad Technology | Saturday, January 14, 2012 Yes it can, but that costs extra.Certain businesses and government agencies that support critical infrastructure require their phone systems to be functional 100% of the time. Examples include the military, police, fire and hospitals. When failure is not an option, then you must have redundancy... Call Center Benefits Of A Predictive Dialer Technology | Avad Technology | Sunday, December 18, 2011 A Predictive Dialer is a component of business phone system, generally in a Call Center environment, that dials automatically, a list of telephone numbers (a client or prospect list) and connects live callers automatically to an available Call Center Agent.The predictive dialer uses a sophistica... Install New VoIP Phone System before Moving Offices Technology | Avad Technology | Saturday, December 03, 2011 One of the most over looked aspects of moving office locations is the impact the move will have on your employees. Moving is a stressful time for the management responsible for executing the move, but is equally stressful for the employees.Your employees must not only get used to new surrounding... VoIP Saves Money and Improves Productivity Technology | Avad Technology | Thursday, November 17, 2011 Many businesses continue to use the telephone the same way they did 10, 20 or even 30-years ago. These companies are missing an enormous opportunity to transform their company by using a Hosted VoIP phone system to increase productivity, improve customer support while saving money.Why You Need T... Why Hosted VoIP for Small Businesses Technology | Avad Technology | Thursday, November 10, 2011 There Are 2 Types of Business VoIP Installations: a Hosted VoIP service or a Premise VoIP service.The choice of installation depends upon the specific needs of your company as well as the level of expertise and commitment to managing a particular VoIP installation.Types of Business VoIP Inst... 5 Curable Causes of Poor VoIP Call Quality Technology | Avad Technology | Thursday, November 03, 2011 If you are using a VoIP phone system, there is a good chance you have experienced poor call quality. This article discusses the causes of VoIP call quality problems and what you can do to correct them.The causes of poor quality VoIP calls are easy to diagnose and correct. Your VoIP Service Provi... Avoid Being Locked Into Long-Term Service Contracts Recent News | Avad Technology | Friday, October 14, 2011 When business slows, companies respond by reducing expenses. What would happen if your business was not allowed to cut costs because of language in one of your service contracts? The answer is obvious, at worst, your business could fail or at the very least, your profits will be reduced.Term Con... Call Center Enhancement Announcement Technology | Avad Technology | Wednesday, October 05, 2011 NEW YORK, NY, September 19, 2011 - AVAD Technologies, LLC, a leading provider of Hosted VoIP Phone Service to small and medium size businesses, today announced enhancements to its Hosted Call Center solution. These enhancements include improved Reporting a Predictive Dialer and a new Web Portal Inte... Use VoIP to Save Money during the Downturn Technology | Avad Technology | Thursday, September 22, 2011 The nations small businesses are always looking for cost-effective ways to manage their operations. Many of these organizations are abandoning traditional office phone systems in favor of small business VoIP networks.What Is VoIP?Most people have heard of small business VoIP but may not kno... Why Home Based Call Center Agents Save Money Technology | Avad Technology | Thursday, August 25, 2011 With concerns rising about offshore outsourcing in terms of quality and security, more companies are becoming interested in the cost-saving benefits of using agents who work from their homes.Savings is important, but it should not come at the expense of lost revenue, and if your customers are pr... Small Business VoIP Benefits Technology | Avad Technology | Tuesday, August 16, 2011 The nation's small businesses are always looking for cost-effective ways to manage their operations. Many of these organizations are abandoning traditional office phone systems in favor of Small Business VoIP Telephone Systems.What is VoIP?A small business VoIP uses an organization's existin... Focus On Technology | Avad Technology | Saturday, August 06, 2011 Quite simply, AVAD Technologies Hosted business VoIP services is a better, smarter way for small and medium sized companies to run their businesses, improve customer service, and level the playing field against larger companies that can afford expensive telecommunications systems.
Small busin... Small Businesses Can Have A Call Center Technology | Avad Technology | Saturday, July 30, 2011 AVAD Virtual Call Center simplifies the set up and installation of your call center. The only hardware your need are computers, headsets and a high speed internet connection. We will do the rest of the set up. Installation of your call center can take less than 48 hours.You have complete control... The Call Center Selection Process Technology | Avad Technology | Friday, July 15, 2011 If you are looking for a call center to outsource your processes, you must keep some essential points in mind. Of course there are many call centers out there that can provide you the basic services, but are they all really good? You bet not.Make sure you take a look before you try to leap. Here... What is Motivating the Businesses VoIP Migration? Technology | Avad Technology | Tuesday, July 05, 2011 Most businesses move to Voice over IP (VoIP) on the belief that VoIP technology will save money over their current phone system. In many instances, this is simply not true.Traditional phone companies have responded to the VoIP challenge by lowering their rates. With this being the case, what is... Routers are a Critical VoIP Component Technology | Avad Technology | Thursday, June 16, 2011 The Router is a critical link in any VoIP deployment. Most routers that you get from cable companies or that you can purchase at Best buy for under $100.00 dollars are simply not capable of effectively handling voip small business. A quality VoIP router for a small office costs about $350.00. Router... Voice Over IP Installation Support Technology | Avad Technology | Thursday, June 09, 2011 The choice of installation depends upon the specific needs of your company as well as your company's level of VoIP/Telecom expertise, commitment to managing your telecommunications in-house and the amount of capital you are willing to commit to managing your telecommunications.There Are 2 Types...
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