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Alba Spectrum: Great Plains Support plans for 2009 in Chicago, San Diego, Nationwide and Internationally
Alba Spectrum LLC
Alba Spectrum Group of companies with offices in Illinois, Georgia, California and Texas and with Dynamics GP software development factory for nationwide Great Plains consultants, programmers and technical support engineers, corrects its consulting and business development plans for 2009. We has to shift our targeted clientele from new Microsoft Dynamics GP ERP user licenses sale, which is difficult at the time of economy in recession, to all the spectrum of support needs for existing Great Plains customers US Nationwide, Canada, Mexico, Caribbean, Oceania, South East Asia, Australia, Singapore, Malaysia, UK, South Africa. Special attention will be given to the following cases and customers:
1. Old Great Plains Software Dynamics, eEnterprise and Great Plains Accounting for DOS and windows. We realized that at the time of economic growth, Great Plains Resellers typically abandon technically challenging niche of legacy Great Plains versions support, customization, integration, reporting needs, instead offering aggressive upgrade proposals. Our company retained our old experienced GPA and Great Plains on Pervasive SQL and Ctree consultants for legacy versions: 7.5, 7.0. 6.0, 5.5, 5.0, 4.0, 3.2 as well as GPA 9.5, 9.2, 9.0. Now, in 2009 and in the future we will be emphasizing old GP support
2. Inviting Great Plains orphan clients. If your organization lapsed in Dynamics GP annual enhancement program - your access to customer source will be disconnected as well as you are no longer entitled to receive GP new version registration key. However, Great Plains VAR we are able to see your records at Microsoft Dynamics GP Partner Source and provide on-going support as required
3. Cutting Great Plains support budget in the time of recession. We decided to offer our GP technical support center and software development factory centralized remote support via web sessions and phone conferences. This method doesn't require you to pay for minimum number of hours, Great Plains consultant travel time and mileage. And this option theoretically allows you to receive support immediately, as our technicians are waiting for your calls and we are dispatching them trying to provide maximum benefits to our customers
4. Great Plains Customizations. If you have legacy GP Dexterity customization implemented in your organization, we are here to help with old version customization recovery, version upgrade, adding functionality, programming new features
5. SAP Business One. If you have this new small business ERP and MRP implemented in your organization, and you would like more robust technical support and probably second opinion, feel free to call our office
About Alba Spectrum. Alba Spectrum LLC, help@albaspectrum.com 1-866-528-0577, http://www.albaspectrum.com. Serving ERP and MRP: Great Plains and now SAP Business One community since 1994, local service in Chicago, Houston, San Diego, Atlanta. Information portal: http://www.pegasplanet.com We serve you USA and Canada nationwide from our Dynamics GP call center: California, Illinois, New York, Florida, Minnesota, New Jersey, North and South Carolina, Georgia, Louisiana, Texas, Ontario, Quebec, Washington, Missouri, Iowa, Nebraska, Kansas, Colorado, Nevada, New Mexico, Utah, Arizona, Montana, Oregon, New York, New England. International clients welcome from Australia, New Zealand, Oceania, South Africa, UK, Brazil, Caribbean, Central America
Author Site
1/2/2009
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